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Custom tools where off-the-shelf plugins fell short.

Homepage of the Hallucinogenics online store

At a glance

Kashberg built a custom WooCommerce shipping plugin with crypto-settled Canada Post labels and a branded customer portal for Hallucinogenics, a Canadian high-risk eCommerce brand.

Client
Hallucinogenics
Industry
High-risk eCommerce · Canada
Timeline
3+ years · Ongoing
Deliverables
Shipping Plugin · Customer Portal
Tech
WordPress · WooCommerce · PHP
Services
E-Commerce · Operational Software
Related service
API Integration Services

01

Executive summary

A dedicated development partner for over three years

Kashberg has been the dedicated development partner for Hallucinogenics, a Canadian high-risk eCommerce brand on WooCommerce, for over three years.

Kashberg replaced an unreliable third-party Canada Post shipping plugin with a fully custom solution that reduces daily shipment labelling to two clicks. Kashberg also built a fully branded customer portal with order tracking, favourites and re-order, payment management, Discord navigation, and a scores and affiliates programme.

02

The challenge

A WooCommerce store that needed control, not complexity

Hallucinogenics already had a WooCommerce store. What they did not have was a shipping workflow that worked for a high-volume daily operation, or a customer-facing experience worth coming back for.

  • Unreliable shipping plugin: PluginHive's Canada Post plugin is well regarded, but lacked the simplicity, control, transparency and daily operational workflow the team needed.
  • Order-by-order zig-zagging: Every shipment meant navigating individual order settings by hand, every single day.
  • No customer portal: No order tracking, re-order from favourites, payment management, Discord link, scores or affiliates programme.
  • No privacy-first shipping option: No route to ship via crypto, or to switch between privacy-first and standard carrier modes from inside WooCommerce.

03

What we built

Two core systems: a shipping plugin and a customer portal

Both were built to a client brief from Hallucinogenics, around how their team ships and how their customers buy.

  • Live rates at checkout: Real carrier rates from Canada Post, USPS, UPS and DHL shown directly at checkout.
  • Two-click label generation: All daily shipments labelled inside WooCommerce, with no per-order configuration.
  • Auto tracking attachment: Tracking numbers attached to orders and pushed to customers automatically.
  • Crypto shipping payments: Pay for postage labels in Bitcoin.
  • Privacy mode: A privacy-first shipping route, selectable per store.
  • Canada Post direct mode: Switch to Canada Post using the merchant's own API keys; both modes live in the same plugin.
  • Customer portal: Live order tracking, favourites and one-action re-order, payment method management, Discord navigation, a scores system and an affiliates programme.

04

Engagement timeline

Three years, still going

Foundation: Kashberg came on as dedicated developer for the existing WooCommerce store, auditing the platform and identifying two critical gaps: a broken shipping workflow and a missing customer experience layer.

Shipping: Kashberg built the custom shipping plugin from scratch, replacing PluginHive with a streamlined two-click daily workflow, later extended with a dual-mode Canada Post direct integration.

Portal: Kashberg designed and built the branded customer portal, with every feature mapped to how Hallucinogenics' customers engage with the brand.

Ongoing: Kashberg continues as dedicated developer for Hallucinogenics, maintaining and extending both systems.

  • 2 clicks to complete all daily shipment labelling
  • 3+ years as dedicated development partner
  • 2 provider modes built in: Privacy mode and Canada Post direct mode

05

Outcome

Two problems solved, both still running

  • Daily shipment labelling: Once a fragmented, per-order manual task — is now completed across all orders in two clicks.
  • The team has full control and transparency over its shipping workflow, with no reliance on third-party plugin limits.
  • Customers have real-time order visibility, re-order from favourites in one action, and engage with the brand through one portal.
  • Three years of dedicated partnership: Kashberg knows the platform inside out and continues to maintain and grow it.

06

Tech stack

WooCommerce, done properly

Off-the-shelf plugins were not enough. Kashberg built a shipping plugin and customer portal to the exact operational and customer-experience needs of a high-volume, high-risk Canadian eCommerce brand.

  • WordPress
  • WooCommerce
  • PHP (custom plugin)
  • Canada Post API
  • USPS · UPS · DHL
  • Crypto payments
  • Customer portal
  • Affiliates system
  • Discord integration

In their words

Paying Canada Post with Bitcoin is like a dream come true. The plugin made it easy to show live rates at checkout and generate labels directly inside WooCommerce.

Hallucinogenics — Top Rated Merchant, Canada

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